Last updated: October 9, 2026
Panel Home Pro is operated by Josué Hernández, a registered sole proprietor.
These Terms of Service govern the use of the Panel Home Pro website, forms, surveys, appointment scheduling tools, phone communications, email communications, and SMS messaging program.
1. SMS PROGRAM DESCRIPTION
Panel Home Pro, operated by Josué Hernández, offers an SMS messaging program for users who voluntarily opt in.
Users may receive non-marketing SMS messages related to:
– Residential solar information requests
– Solar evaluation inquiries
– Appointment confirmations
– Appointment reminders
– Appointment scheduling or rescheduling
– Customer service
– Follow-up regarding a submitted request
– Service-related updates
Users who separately consent to marketing messages may also receive:
– Marketing messages
– Promotional offers
– Residential solar service information
– Special offers
– Service updates
Consent to receive marketing SMS messages is not a condition of purchase.
2. SMS OPT-OUT INSTRUCTIONS
You can cancel the SMS service at any time.
Just text “STOP” to any SMS message received from Panel Home Pro.
After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
After this, you will no longer receive SMS messages from us.
If you want to join again, simply sign up again using the same opt-in process and we will resume sending SMS messages to you.
3. SMS HELP AND CUSTOMER SUPPORT
If you experience issues with the messaging program, reply with the keyword HELP for more assistance.
You may also contact Panel Home Pro directly:
Email:
andrey.consulting@panelhomepro.com
Phone:
+1 857-225-5150
4. MESSAGE FREQUENCY AND MESSAGE/DATA RATES
Message frequency may vary depending on your requests, appointments, customer service needs, and marketing preferences.
Message and data rates may apply for messages sent to you from us and messages sent from you to us.
For questions about your text messaging or data plan, contact your wireless provider.
5. CARRIER LIABILITY
Carriers are not liable for delayed or undelivered messages.
6. AGE RESTRICTION
You must be at least 18 years old to participate in the Panel Home Pro SMS messaging program.
By providing SMS consent, you represent that you are at least 18 years old and authorized to use the phone number provided.
7. PRIVACY POLICY
Your privacy is important to us.
For information about how Panel Home Pro collects, uses, protects, and manages personal information and SMS consent data, please review our Privacy Policy:
Privacy Policy
8. SMS CONSENT
SMS consent must be voluntarily provided.
SMS consent checkboxes are optional and are not pre-selected.
Providing a phone number alone does not constitute consent to receive marketing SMS messages.
Consent to receive marketing SMS messages is not a condition of purchase.
9. APPOINTMENTS AND SERVICE COMMUNICATIONS
Panel Home Pro may contact users who have provided appropriate consent regarding:
– Information requests
– Solar evaluations
– Appointment confirmations
– Appointment reminders
– Appointment scheduling
– Appointment rescheduling
– Customer service
– Service-related updates
Scheduling an appointment does not create an obligation to purchase solar products or services.
10. NATURE OF SERVICES
Panel Home Pro provides information, initial guidance, lead qualification, appointment coordination, and sales support related to residential solar services.
Panel Home Pro is not a solar installation company.
Solar installation, design, engineering, financing, permitting, inspections, and other technical services may be provided under separate agreements by qualified third-party providers.
11. NO GUARANTEE OF RESULTS
Panel Home Pro does not guarantee:
– Solar eligibility
– Financing approval
– Tax credit eligibility
– Incentive eligibility
– Specific electricity savings
– Specific energy production
– Installation approval
– Specific financial results
Actual results may depend on property conditions, electricity usage, utility requirements, program requirements, financing terms, installer requirements, and applicable regulations.
12. ACCEPTABLE USE
Users may not use this website or its services for unlawful, fraudulent, abusive, or unauthorized purposes.
13. INTELLECTUAL PROPERTY
Website content, branding, text, graphics, images, and other materials are owned by Panel Home Pro or used with permission unless otherwise stated.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Panel Home Pro is not responsible for indirect, incidental, or consequential damages arising from use of this website, reliance on general information, third-party actions, service interruptions, or actual results differing from estimates.
15. CHANGES TO THESE TERMS
Panel Home Pro may update these Terms of Service when necessary.
Updated Terms become effective when published unless applicable law requires otherwise.
16. GOVERNING LAW
These Terms are governed by applicable laws of the United States and, where applicable, the Commonwealth of Massachusetts.
17. CONTACT INFORMATION
Panel Home Pro
Operated by Josué Hernández
Email:
andrey.consulting@panelhomepro.com
Phone:
+1 857-225-5150
Website:
Home
Privacy Policy:
Privacy Policy